Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Laina Rose. Throughout the site, the terms “we,” “us,” and “our” refer to Laina Rose. Laina Rose offers this website, including all information, products, services, and tools available from this site, to you conditioned upon your acceptance of these Terms of Service.
By visiting our website or purchasing something from us, you engage in our services and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available by hyperlink.
Please read these Terms of Service carefully before using our website or placing an order. If you do not agree with these terms, please do not use our website or purchase our products.
GENERAL CONDITIONS
We reserve the right to refuse service or cancel an order when reasonably necessary, including when an order appears to be fraudulent, unauthorized, or otherwise violates these Terms of Service.
You agree not to use our products or website for any unlawful or unauthorized purpose.
You must provide accurate and current information when placing an order, including your name, billing information, shipping address, email address, and other information required to complete your purchase.
We reserve the right to update, modify, or discontinue portions of our website or services at any time.
PRODUCTS AND AVAILABILITY
We make reasonable efforts to display our products, colors, designs, and images as accurately as possible. However, colors may appear differently depending on your device or screen settings.
Product descriptions, prices, availability, and other information may change without notice.
Because our apparel is made to order, products are produced specifically for each customer after an order is placed.
We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
PRICING AND ORDERS
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to correct pricing, product, or availability errors. If an error affects an order that you have placed, we may contact you before fulfilling the order.
Your order is not considered complete until payment has been successfully processed.
After placing an order, you will receive an order confirmation by email. The order confirmation does not guarantee that an order cannot subsequently be canceled due to circumstances such as payment issues, product availability, suspected fraud, or an obvious pricing or product error.
MADE-TO-ORDER PRODUCTS
Laina Rose products are made to order. This means your product is prepared and printed after you place your order.
Because products are made specifically for each customer, we do not accept returns or exchanges simply because you changed your mind, selected the wrong size, or no longer want the item.
For damaged, defective, or misprinted items, please refer to our Return & Refund Policy.
SHIPPING AND DELIVERY
Orders require processing and production time before they are shipped.
Available shipping options and applicable shipping charges are displayed at checkout.
Once an order has shipped, tracking information will be provided when available.
Shipping and delivery times may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside of our control.
For additional information, please review our Shipping Policy.
RETURNS AND REFUNDS
Our products are made to order and are not eligible for returns or exchanges due to change of mind, incorrect size, fit, color preference, or ordering the wrong item.
If your order arrives damaged, defective, or misprinted, please contact us within 14 days of delivery.
Please review our Return & Refund Policy for complete information about eligible refunds and replacements.
INTELLECTUAL PROPERTY
All content on this website, including but not limited to logos, designs, graphics, photographs, illustrations, product names, text, and other materials, is owned by or licensed to Laina Rose unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or otherwise use our content or designs without our prior written permission.
USER CONTENT
If you submit reviews, comments, photographs, or other content to Laina Rose, you represent that you have the right to provide that content and that it does not violate the rights of another person or entity.
By submitting content to us, you grant Laina Rose permission to use, reproduce, and display that content for legitimate business and marketing purposes, subject to applicable law.
THIRD-PARTY SERVICES
Certain services involved in operating our store, including payment processing, website technology, shipping, and product fulfillment, may be provided by third-party companies.
Third-party services may have their own terms and privacy policies. Your use of those services may be subject to those terms.
Laina Rose is not responsible for the independent policies or practices of third-party service providers.
ERRORS AND INACCURACIES
There may occasionally be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.
We reserve the right to correct errors and update information at any time without prior notice.
DISCLAIMER
Our website and its content are provided on an “as available” basis.
To the extent permitted by applicable law, Laina Rose makes no warranties that the website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms of Service limits any rights or protections that cannot legally be excluded under applicable law.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Laina Rose and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.
Nothing in these Terms of Service is intended to exclude or limit liability that cannot legally be excluded or limited.
INDEMNIFICATION
You agree to indemnify and hold harmless Laina Rose and its owners, employees, contractors, and service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms of Service or your unlawful use of our website.
SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The updated version will be posted on this page with the updated date when appropriate.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms of Service to the extent permitted by law.
GOVERNING LAW
These Terms of Service are governed by the laws applicable to Laina Rose and its business operations, without regard to conflict-of-law principles, except where applicable law requires otherwise.
CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us at:
Laina Rose
Email: hello@lainarose.com
Please include your order number when contacting us about an existing order.