Shipping policy

Made-to-Order Products

All Laina Rose apparel is made to order. Once you place an order, your item is prepared and printed specifically for you before it is shipped.

Because our products are made to order, please allow additional time for production before your order is shipped.

Shipping Rates

Shipping costs are calculated at checkout based on the items in your order, shipping destination, and applicable shipping rates.

For orders shipping within the United States, standard shipping rates are calculated based on the weight of the order.

The available shipping options and exact cost will be displayed at checkout before you complete your purchase.

Order Processing

Because your Laina Rose item is made to order, processing time is separate from the time your package spends in transit.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when tracking is available.

Tracking

When tracking information is available, it will be provided by email so you can follow your shipment.

Please allow some time for tracking information to update after your order has shipped.

Shipping Delays

Once an order has been shipped, delivery times are controlled by the shipping carrier and can occasionally be affected by weather, carrier delays, holidays, incorrect addresses, or other circumstances outside of Laina Rose's control.

If your package appears to be delayed, please check your tracking information first. If you need additional assistance, contact us at hello@lainarose.com.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply to resend the order.

Lost or Damaged Packages

If your package appears to have been lost or arrives damaged, please contact us at hello@lainarose.com as soon as possible with your order number and any relevant photos or tracking information.

For items that arrive damaged or misprinted, please refer to our Return & Refund Policy.